*DELIVERY

Delivery Regions

We’re proud to offer shipping to all countries worldwide.

Same Day Dispatch for orders placed before 1 PM (AEST) during Monday-Friday and Next Business Day Dispatch for orders placed before 1 PM (USA) during Monday-Friday. All other orders placed on our website after 1 PM will be sent the following business day. Weekend & Public Holiday orders will be dispatched the next business day.

MADMIA has two warehouse facilities located in Sydney, Australia and Orlando, Florida in the USA. This allows MADMIA to provide efficient order dispatch services to customers in different parts of the world.

Delivery Policy

DOMESTIC (Australia wide)

We offer free shipping to all areas within mainland Australia and Tasmania (via Australia Post) for orders total of AUD $75 and above after any discount codes have been applied. If you’re unsure about delivery to your area, please contact us.

DOMESTIC (United States) Delivery

We offer free shipping to all areas within United States (via USPS) for orders total of AUD $75 and above after any discount codes have been applied.

A standard flat rate fee per delivery applies for orders below AUD $75. Please note the Pricing is in AUD. 
If you’re unsure about delivery to your area, please contact us.

Domestic (United States) Delivery

INTERNATIONAL (Rest of world)

Delivery costs are calculated and applied to orders at checkout by destination. Duties and taxes are the responsibility of the customer, please contact your local customs authority for further details if required.

Delivery Times

MADMIA has two warehouse facilities located in Sydney, Australia and Orlando, Florida in the USA. This allows MADMIA to provide efficient order dispatch services to customers in different parts of the world.

All orders from USA placed on this website will be dispatched from our Orlando, Florida (US) warehouse.

All orders from Australia and rest of the world (except USA) placed on this website will be dispatched from our Sydney (Australia) warehouse.

Orders placed before 1 PM (AEST) during Monday-Friday, will be dispatched that same day, with any orders after 1 PM being sent the following business day. Weekend & Public Holiday orders will be dispatched the next business day.Domestic (Australia Wide ) Delivery

A standard flat rate fee per delivery applies for orders below AUD $75. Postage charges are as follows:

Delivery Type Postage Delivery Time
Same Day Delivery $34.90     Same Business Day
Australian Express Delivery
$14.90
*1-4 Business Days
Australian Standard Delivery $9.90
*3-8 Business Days
Australian Islands Standard Delivery
$9.90
*5-20 Business Days

 * Delivery times are estimate only and may take longer in some areas. 

 

Australian Same Day Delivery

Same Day Express Delivery is AUD $34.90.

Same Day Express orders placed before 11 AM (AEST) during Monday-Friday, will be dispatched that same day, with any orders after 11 AM being sent the following business day. No dispatch available for orders on Weekends & Public Holidays, these will be dispatched the next business day. 

Australian Express Delivery

Express Postage is AUD $14.90.

Express Post orders placed before 1 PM (AEST) during Monday-Friday, will be dispatched that same day, with any orders after 1 PM being sent the following business day. No dispatch available for orders on Weekends & Public Holidays, these will be dispatched the next business day. 

Generally Express Post delivery is 1-2 days for customers located in most Australian CBD, metro and major regional areas (excludes Perth metro and Darwin). Perth metro & Darwin usually takes 2-3 business days in normal circumstances. Please allow some additional time for your parcel to arrive.

Note: If you are located outside a Next Business Day area, choosing Express delivery will still result in a faster delivery than Standard delivery.

Next day delivery is not available to customers outside Australian metro and major regional areas, Perth metro or Darwin. Please visit Australia Post website to check Express delivery times. 

Goods will be delivered by Australia Post and a signature is required upon delivery. If no signature is obtained at the time of delivery, a note will be left at your premises and goods will be delivered to your local post office for collection.

Goods may not be delivered next day due to circumstances (such as adverse weather, strikes, pandemic etc) beyond the control of MADMIA or Australia Post.

Australian Standard Delivery

Postage AUD $9.90

Signature is not required upon delivery, the parcels are usually left in a safe location at your delivery address. If you require signature on delivery, not a problem, we can arrange that for you. Please let us know in your order comments on checkout. We deliver by Australia Post.

Australian Islands and Remote Locations Standard Delivery

Postage AUD $9.90

For remote deliveries, redirection may be made to the nearest Post Office for your collection. Delivery will take up to 5-15 business days for delivery within Australia. We deliver by Australia Post.

Domestic (United States) Delivery

A standard flat rate fee per delivery applies for orders below AUD $75. Please note the Pricing is in AUD. Postage charges are as follows:

Delivery Type Postage ($AUD)  Delivery Time
First Class Mail $11.90  *3-7 Business Days
Priority Mail 
$19.90
*2-5 Business Days
Priority Express $45.90 *Next Day or 2 Days guarantee

* Delivery times are estimate only and may take longer in some areas.

International Delivery

A standard flat rate fee per delivery applies for all standard international orders (outside of Australia). Postage charges are as follows:

Location Postage ($AUD) Delivery Time
Courier Express Delivery $99.90
   *3-7 Business Days
Express Delivery
$34.90
*7-12 Business Days
Registered Post Delivery
$13.90
*6-27 Business Days

 * Delivery times are estimate only and may take longer in some areas.

For more information please visit Australia Post website: 
https://auspost.com.au/

International Standard Post Delivery

International Standard Postage is AUD $13.90

It usually takes 6-27 business days to ship to metropolitan areas of major cities worldwide. Duties and taxes are the responsibility of the customer, please contact your local customs authority for further details on this.

International Express Delivery

International Express Postage is AUD $34.90

Express post service usually takes 8-12 business days to metropolitan areas in major cities worldwide. Duties and taxes are the responsibility of the customer, please contact your local customs authority for further details on this.

*Please Note: MADMIA is not liable for any delays and cannot guarantee International shipping arrival before Christmas.  

International Courier Express Delivery

International Courier Express Postage is AUD $99.90

Express post service usually takes 3-7 business days to metropolitan areas in major cities worldwide. Duties and taxes are the responsibility of the customer, please contact your local customs authority for further details on this.

*Please Note: MADMIA is not liable for any delays and cannot guarantee International shipping arrival before Christmas.  

Order Tracking

After your order is successfully placed, you will receive an email with details on how to track your order. Once the item is dispatched and order tracking is available, MADMIA has very limited additional information on the progress of your order - please contact us via email to contact@madmia.com or contact us on +61 410 804 085 (Sydney Australia) or +1 (321) 324 - 1398 (USA).We are more than happy to assist you with tracking your order.

More Information

We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Pandemic, Strikes, floods etc.).

At MADMIA, we hold our customers in the highest regard and are always delighted to assist you in any way possible. If you need help tracking your order, we would be more than happy to provide you with the necessary support.

Our dedicated customer service team is available to address any concerns you may have and help you track your order from start to finish.

Please contact us via email to contact@madmia.com or contact us on +61 410 804 085 (Sydney Australia) or +1 (321) 324 - 1398 (USA). We are more than happy to assist you with tracking your order.

*Please Note: MADMIA is not liable for any delays and cannot guarantee shipping arrival before Christmas. 

All colours of products are reproduced online as accurately as possible, however a slight variation may occur in colour and size specifications. Colours may also appear slightly different via this website due to computer picture resolution and individual monitor settings. Offers are available until stocks sell out or the offer expires.